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ON-TRADE SALES

 
Terms & Conditions

1. All prices are in Singapore Dollars and exclusive of Goods and Services Tax (GST) at prevailing rate 7%.
2. Vintages, labels and prices are subject to changes without prior notice. Please confirm with us prior to placing orders.
3. All wines and vintages are subject to stock availability.
4. Customers will be invoiced only when wines are available for delivery.
5. Auric Pacific Fine Wines Pte Ltd reserves the right to decline any placement of orders and cancel unpaid orders any time after payment due date.
6. All purchase orders require complete credit information and written confirmation on quotation before they can be processed.
7. Either party may terminate this agreement giving a 30-day written notice.
8. Any contract made herein shall be governed by and construed in accordance with the laws of Singapore and parties hereto shall be subject to the exclusive jurisdiction of the Singapore Courts.

Ordering Process and Procedures (Applies to all)


1. All purchase order/s received before 4pm on a working day will be processed the same day and delivered on the next working day.
2. All purchase order/s received after 4pm on a working day will be processed the next working day. Delivery will take place 1 working day after the purchase order is processed.
3. Our chillers will only be open for processing of orders from Monday-Friday (9.30am - 4pm) and closed on Saturdays, Sundays and Public Holidays.

Customer Collection days/times


1. Self collection of wines are available on : Mon - Fri, 10am-12pm, 1pm-4pm.
2. No collection of wines after 4pm on weekdays, Saturdays, Sundays or Public Holidays.
3. Our chillers will be closed to all on Saturdays and after 4.30pm (Mon-Fri) wef 26 February 2007.
4. Please contact our Storeman (Mr Jackson) @ 6291 1947 or email jackson@auric.com.sg 1 working day in advance to arrange for self collection.
5. For collection of wines after our designated hours (subject to availability) , we will move the wines from our chiller to an Air-conditioned environment. APFW shall be liable for any changes or defects in the condition of the wines during the period of time the wines are stored in non temperature-controlled environment.

Delivery & Charges


1. The charge for local delivery is S$30.00 per address. Orders over S$350.00 are delivered free of charge.
2. From date of purchase to delivery arrangements will require minimum 1 working day.
3. Urgent delivery requests by customers are subject to delivery service availability.
4. Any changes in delivery date and time would require minimum 24 hours of advance notification, or surcharges may apply.
5. Delivery is only available on weekdays between 10am to 4pm.
6. Wines that have been made available but not collected beyond 30 days will be moved to long-term storage with a levy of storage charges.

Return & Refunds

1. Customers are advised and shall be deemed to have inspected all goods immediately upon receipt and shall notify us within 24 hours of any discrepancies or damage. Once goods have been dispatched and not within our control for any period of time, any defects or shortfall shall be deemed to have occurred thereafter.
2. Wines sold are non-returnable. In our sole and absolute discretion, we shall consider to arrange replacement for the remaining unopened bottles of any case sold, where the wine is of undrinkable quality. No refund will be extended after confirmation of sales.
3. We reserve the right to recall wines from the buyer’s establishment, in circumstances such as ceasing of operations or payment due beyond the agreed date.
 
Disclaimer

This website is provided by Auric Pacific Fine Wines (APFW) with its best endeavours, but please do not assume that the site is free from errors or interruptions.

NO RESPONSIBILITY FOR ERRORS OR OTHER INACCURACIES. APFW is not responsible for typographic errors or other inaccuracies in the content provided on the website. APFW intends the information contained on the APFW web site to be accurate and reliable, however errors may occur. Therefore, all information and materials are provided "AS IS" and “AS AVAILABLE” basis.

APFW DISCLAIMS WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESSED OR IMPLIED, AS TO THE OPERATIONS OF THIS WEBSITE OR THE PRODUCTS, MATERIALS, CONTENT OR INFORMATION ON THIS WEBSITE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. APFW reserves the right to modify and service information contained in the APFW web site without prior notice. APFW WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR PAYMENTS BASED ON THE INFORMATION CONTAINED IN THE APFW WEBSITE. Prices & specifications are subject to changes without prior notice. Prices do not reflect shipping & handling cost.

All trademarks are registered trademarks of their respective companies. Any sites to which links are provided are not under the control of APFW, who is not responsible for them. Links are provided as a service, and do not imply endorsement by APFW.


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